Our policy on digital test series and study products.
Last updated: August 2026
Our test series, study plans, mentorship access and study materials are delivered digitally and are available for immediate use upon purchase. Because these are digital goods that cannot be "returned" once accessed, we do not offer refunds, returns or exchanges after a purchase is completed and access has been provided.
We encourage you to review the product details, validity period and inclusions carefully, and to reach out to us with any questions before making a purchase. Our team is happy to help you choose the right programme.
If you were charged more than once for the same product due to a technical or payment-gateway error, or you were charged but did not receive access, please contact us within 48 hours with your payment details. We will verify and resolve genuine duplicate or failed-access cases.
If you are unable to access a product you have purchased, contact our support team and we will make reasonable efforts to restore your access promptly. This is a service-restoration remedy, not a refund.
As access is granted immediately on purchase, orders for digital products cannot be cancelled once placed.
For any billing or access concern, reach us at: